Dadu Responsible Gaming — Play Smart, Stay Safe
The best entertainment is entertainment enjoyed responsibly. dadu is committed to ensuring every Malaysian user experiences the platform in a healthy, balanced and responsible way.
Dadu's Commitment to Responsible Gaming
The dadu platform provides online entertainment for Malaysian adults aged 18 and above. We believe responsible gaming is a shared commitment — between the platform and its users. To that end, dadu has put in place a range of tools and measures to help users stay in control of their gaming activity.
Online gaming should be a source of fun and entertainment, not stress or financial hardship. dadu does not encourage excessive play and always puts user well-being ahead of short-term profit. We want users who return because they genuinely enjoy the experience we offer — not because they feel compelled to.
This responsible gaming policy applies to all dadu platform users across Malaysia, including mobile users.
Recognise the Signs of Risky Behaviour
Spotting early warning signs is the first step toward regaining control. Check in with yourself — if you or someone you care about is showing any of the signs below, consider taking a break and reaching out for support.
Consistently playing longer than planned, or neglecting work, family, or study commitments because of gaming.
Spending beyond your means, borrowing money to play, or dipping into funds meant for daily essentials like bills and food.
Continuing to play to chase losses, even as those losses grow.
Feeling anxious, irritable or stressed when unable to play, or using gaming as a way to escape problems.
Lying to family members or friends about how much money or time you've spent gaming.
Prioritising gaming over personal relationships, health, or important responsibilities in daily life.
Setting Your Time & Budget Limits
The most effective way to enjoy gaming healthily is to set clear limits before you start. dadu encourages every user to adopt the following habits:
- Set a daily or monthly budget — decide how much (RM) you are comfortable spending on entertainment, and stick to it.
- Set a time limit — use your phone's timer to remind you when your set play time is up.
- Don't play when you're in an emotional state — avoid playing when you're feeling sad, angry, stressed, or under the influence of alcohol.
- Take regular breaks — give yourself frequent pauses. Stand up, stretch, and step away from the screen for a few minutes.
- Balance with other activities — make sure online entertainment is just a small part of your leisure time, not all of it.
Remember: dadu is entertainment, not an income strategy. No system or method can guarantee a win in games of chance.
Self-Control Tools on the Platform
Dadu offers several self-control options that users can apply based on their individual needs:
Users can set daily, weekly, or monthly deposit limits on their accounts. Once a limit is in place, a cooling-off period is required before it can be increased.
Users can apply for a temporary break from the platform — whether for a few days or a few weeks — to step back and reassess their gaming habits.
For more serious cases, users may apply for self-exclusion for an extended period. During this time, access to the platform will be fully blocked. Contact dadu support to begin the process.
The dadu platform will display periodic notifications reminding users how much time they have spent in the current gaming session.
Minor Protection
Dadu takes the protection of children and teenagers very seriously. This platform is exclusively for users aged 18 and above. Registration by minors is strictly prohibited and may result in permanent account closure.
Steps we take to protect minors:
- Age verification upon new account registration.
- Identity verification required to process your first withdrawal.
- Suspension and investigation of accounts suspected of being registered by minors.
We strongly encourage parents and guardians to use parental control software on shared devices to prevent children from accidentally accessing online gaming platforms.
If you suspect a minor is using the dadu platform, please contact us immediately at [email protected].
Life Balance & Seeking Professional Help
Asking for help is a sign of strength, not weakness. If you feel gaming is starting to affect your life negatively, take that first step today.
Maintaining a Balanced Lifestyle
A balanced life is the foundation of well-being. dadu encourages users to:
- Prioritising physical and mental health — getting enough sleep, eating well, and staying active.
- Spend quality time with family and friends, free from screen distractions.
- Pursue other hobbies and positive activities beyond online gaming.
- Managing personal finances wisely — take care of your essentials first before setting aside money for entertainment.
- Have an open conversation with your loved ones about your online activity.
Professional Support Resources
If you need additional support, there are organisations in Malaysia that can help:
- Talian Kasih 15999 — 24-hour family and crisis helpline by the Ministry of Women, Family and Community Development Malaysia.
- Befrienders Malaysia — Emotional support and depression prevention services.
- Local Hospital or Health Clinic — Speak with a doctor or counsellor about gambling-related stress.
Dadu does not provide counselling services. Please reach out to a qualified professional for appropriate assistance.
Have a Question or Need Help?
Contact the dadu support team if you'd like to activate self-control tools, deposit limits, or self-exclusion.
Email: [email protected] | Support available 7 days a week