Dadu Privacy Policy — Our Commitment to Protecting Your Data
Updated: January 2026 | Applicable to all dadu platform users in Malaysia
This Privacy Policy explains how dadu collects, uses, stores, and protects your personal information when you use our platform. By registering or continuing to use dadu, you agree to this policy. Please read it carefully before providing us with any personal information.
Information We Collect
Dadu collects various types of information to keep the platform running smoothly and to deliver the best experience for users in Malaysia. The information collected covers the following categories:
Account Information
During registration, we collect your full name, email address, phone number, date of birth, and encrypted password. This information is required to create and verify your account identity.
Payment Information
To process deposits and withdrawals in MYR, we may collect your bank account number, account holder name, and details related to local payment methods such as Touch 'n Go and FPX. Credit or debit card details are not stored directly on our servers — they are processed through certified, secure payment providers.
Device & Browser Data
We automatically collect technical information such as IP address, device type, operating system, browser type, screen resolution, and access time. This information helps us optimise the dadu platform for the various mobile devices used by Malaysian users.
Usage Data
We record in-platform activity such as pages visited, games played, transactions made, and session timestamps. This data is used to improve service quality and detect any suspicious activity.
How We Use Your Information
All information collected by dadu is used responsibly for the following purposes:
- Account management — creating, verifying, and maintaining your user account.
- Transaction processing — securely processing deposits, withdrawals, and financial transactions in MYR.
- Platform security — detecting and preventing fraud, unauthorised access, and account misuse.
- Service improvements — analysing usage patterns to improve the user experience and platform performance.
- Service communications — sending important notifications related to your account, transactions, and policy updates.
- Legal compliance — fulfilling legal and regulatory requirements applicable in Malaysia.
Dadu will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Tracking
The dadu platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
- Session cookies — required to maintain your login session while using the platform.
- Preference cookies — storing your preferences such as language and interface display settings.
- Analytics cookies — helping us understand how users interact with the platform for continuous improvement.
- Security cookies — helping to detect fraudulent activity and keep your account secure.
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of the dadu platform.
Data Storage & Security
Dadu takes appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.
Key security measures we have in place:
- SSL/TLS encryption for all data transmitted between your device and dadu's servers.
- Encryption of sensitive data in databases using industry-standard protocols.
- Strict access controls — only authorised personnel may access users' personal data.
- Continuous security monitoring to detect any intrusion attempts.
- Regular data backups to ensure data availability and integrity.
Your personal data will be retained for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. When the data is no longer needed, it will be securely deleted or anonymised.
Sharing Information with Third Parties
Dadu respects your privacy. We do not sell, rent, or share your personal information with third parties for marketing purposes. However, there are certain situations where sharing information is necessary:
- Payment service providers — to securely process your MYR transactions through approved local payment channels.
- Technical service providers — companies that assist us in operating the platform infrastructure, limited to only the information required.
- Competent authorities — where required by Malaysian law, court order, or a valid official request from a government agency.
- dadu rights protection — when necessary to investigate fraud, security breaches, or violations of our Terms of Use.
All third parties with whom we share information are bound by strict confidentiality obligations and data protection agreements.
Your Rights as a User
As a dadu platform user in Malaysia, you have the following rights regarding your personal data:
You have the right to request a copy of the personal information we hold about you at any time.
You can update or correct inaccurate personal information through your account settings or by contacting dadu support.
You may request the deletion of your account and personal data, subject to retention requirements mandated by law.
You may object to the processing of your data for specific purposes, including promotional communications of your choice.
Policy Changes & How to Contact Us
Changes to This Policy
Dadu reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or new technologies. When material changes are made, we will display a prominent notice on the platform and update the "Updated" date at the top of this page. Continued use of the dadu platform after such changes constitutes acceptance of the updated policy.
Contact Us for Privacy Matters
If you have any questions or concerns, or wish to exercise your personal data rights, please contact the dadu privacy team at:
Email: [email protected]Our team will endeavour to respond to your enquiry within three (3) business days. For account-related queries or general FAQs, you may also refer to dadu FAQ page.
Read & Understood Our Policy?
Register for a dadu account with confidence — your privacy is our priority. All data is processed transparently and securely.